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Support & Billing

Last updated: August 27, 2026

Getting help

The fastest way to reach us is email: hello@macro-match.com. We read every message and respond within 1 business day. Include the email address on your account so we can find you quickly.

Billing & subscriptions

The MacroMatch web app is free — there are no charges or subscriptions on the web. On iPhone, MacroMatch Pro is $4.99 per month or $29.99 per year, starting with a 3 day trial. Pro subscriptions are sold through Apple as an in-app purchase, so Apple handles the payment, the renewal, and any refund.

  • To cancel: on your iPhone open Settings, tap your name, then Subscriptions, then MacroMatch, then Cancel Subscription. Cancelling stops the next renewal and you keep access until the end of the period you already paid for.
  • Auto-renewal: the subscription renews automatically unless you cancel at least 24 hours before the current period ends.
  • Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com. If Apple declines and you think something went wrong on our side, email us and we will help.

Account deletion

In the iPhone app you can delete your account at any time: open the You tab, tap Delete account, and confirm. This permanently removes your account and its data from our servers, and it cannot be undone.

If you cannot access the app, email hello@macro-match.com from the address on your account and we’ll take care of it. See our Privacy Policy for details on what gets removed.

Policies

For the fine print, see our Privacy Policy and Terms of Service.

Who runs MacroMatch

MacroMatch is built and operated by MacroMatch LLC, a Florida limited liability company.
7901 4th St N Ste 300, St. Petersburg, FL 33702, USA
hello@macro-match.com